Key Features
- Solid Brass Fittings: Precision-engineered fittings designed for lasting durability and a secure, reliable fit.
- Premium Copper Tubing: Premium copper construction for durable, long-lasting performance.
- Style and Simplicity: Perfects minimalist design and practicality with clean lines that suit contemporary spaces.
- Proudly Australian Made and Owned: Designed and manufactured in Australia, supporting local quality and craftsmanship.
- Generous Spacing: Wider gaps make it easy to drape bulky towels, robes, and linens for faster drying.
Standard Specifications
- Tube Diameter: Vertical 25mm / Horizontal 19mm
- Materials: Copper tube with brass fittings
- Mounting: Wall-mounted bracket fixings included
Finishes & Powder Coat Options
- Polished Chrome
- Matte Black
- Brushed Nickel
- White
FAQs
What is the warranty coverage?
Hydrotherm towel rails carry a 10-year manufacturers warranty on construction and finish. Coverage is for defects in materials or workmanship; Hydrotherm may repair or replace at its discretion.
When does the warranty period begin and how do I make a claim?
The warranty starts from the date of purchase. Keep your proof of purchase. All warranty claims must be initiated through your original point of purchase so an official service call can be lodged and directed to the After Sales Service team.
What actions or conditions will void the warranty?
The warranty will be void if any of the following occur:
- No proof of purchase is provided.
- Installation does not comply with State and/or National standards.
- Installation does not follow the manufacturer’s instructions.
- The product is used for incorrect applications (e.g., used as a ladder).
- Service, repairs, or alterations are performed without the manufacturer’s written approval.
- Finish is damaged due to installation/post‑installation issues or improper care.
- Manufacturer’s care and cleaning directions are not followed.
